Troubleshoot Connection Problems

You can perform the following tasks if you experience problems connecting to the CA InterTest server:

• Verify that TCP/IP is properly installed on your workstation. Try to ping your CA InterTest server machine to verify that it is visible in the network. If you are unsure of how to configure TCP/IP, call your local systems administrator.
• If you specified the server address by name, try entering the decimal IP address instead (for example, 1.1.1.1). Your machine may not be configured properly to work with your local name server.
• For CICS, verify if the port number configured in the TCP/IP CICS sockets configuration file match the port number configured in CA InterTest for CICS.