Troubleshoot Connection Problems

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You can perform the following tasks if you experience problems connecting to the CA MAT server:

• Verify that TCP/IP is properly installed on your workstation. Try to ping your CA Mainframe Application Tuner server machine to verify that it is visible in the network. If you are unsure of how to configure TCP/IP, call your local systems administrator.

• If you specified the server address by name, try entering the decimal IP address instead (for example, 1.1.1.1). Your machine may not be configured properly to work with your local name server.

• Verify that the port number specified in the server definition on your workstation matches the port number configured in the Tomcat server where CA Mainframe Application Tuner is installed.